Contact

Need help with an order, delivery, or vendor enquiry?

Plants Direct helps customers discover local nursery stock, but some fulfilment and order follow-up still require direct coordination with the grower. Use the product enquiry forms first where available, then contact our team if you need marketplace support.

How to get the fastest answer

  1. 1. Product question: use the enquiry form on the product page so the correct grower receives your details.
  2. 2. Checkout follow-up: keep your order reference from the success page handy and include it in any support request.
  3. 3. Vendor onboarding: contact us if you are a nursery interested in listing stock on Plants Direct.

Marketplace support

support@plantsdirect.com.au

We recommend email for all order, vendor, and policy-related enquiries so there is a clear written record.